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Wednesday, July 7, 2021

Converge ICT expand it's network to more areas in Luzon.

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  Converge ICT see a significant potential to further penetrate Luzon, where they already covered 49% of households as of Q1 of 2021. There are still areas there that are not well-served and we want to address these coverage gaps with our fiber technology. Our goal is to provide affordable and high-quality internet services that these regions deserve according to Jesus Romero, Converge Chief Operating Officer.

  Staying committed to improving the quality of end-to-end fiber services in Luzon, Converge has fortified its network to provide high availability for its internet services while ensuring low latency. The company has officially launched its high-speed fiber broadband services in the key provinces of Nueva Vizcaya, Isabela, Ilocos Sur, Ilocos Norte, and Cagayan in Q2 of 2021.

  Subscribers in these provinces can now enjoy high speed boosts of up to 800 Mbps at their preferred set time, either Day or Night, with FiberX Time of Day plans. Converge now offers a no deposit or advance payment and installment of 24 months for the installation fee for new subscribers. Switchers from other internet service providers are offered with no cash out and 50% off on their monthly recurring charges for 6 months.

  Converge continues to improve its customer experience by enhancing its omni-channel initiatives and opening new business centers to quickly respond to various customer needs. To date, Converge has 53 business centers and 8 mobile business centers located and deployed nationwide. The company is set to open 12 new business centers in key cities of Luzon alone in the coming months, including Tuguegarao, Santiago, Vigan, and Laoag. Converge also targets to deploy additional 10 mobile business centers in Luzon in the second half of the year.

  Converge business centers address the needs and growing demands of the customers for ease and convenience in business transactions including sales, account or service modification, bills payments, and technical concerns.

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